I’m not getting updates to Client Portal. I get the error message "The package could not be installed. No valid plugins were found."
If you're trying to update Client Portal in WordPress but are getting the following error message: "The package could not be installed. No valid plugins were found." — it's likely that it's a license key issue.
Here's how to get the updates working:
From your WordPress dashboard, simply navigate to
Projects -> Client Portal License.
Find your unique license key. This will be in the purchase email receipt you got when you bought Client Portal (just search "
Client Portal Receipt" in your inbox).
Paste your license key into WordPress and click 'Save Changes'.
You should now be able to get Client Portal updates with one-click directly in WordPress!